Society of Threads logo
Society of Threads logo

All articles

Changes & Cancellations

Change/Cancellation requests should be submitted within 1 hour of placing your order.

I entered my address incorrectly. Can I update it?

There is a limited window where we can make changes to your order, please reach out to our customer support team via our contact form to help update your order.

Can I add an item to my order after I placed the order?

Unfortunately, we cannot add products to your order after it is placed. However, we can cancel the order, so you can place a new one that includes all the items you wish to purchase. Please reach out via our contact form to us as soon as possible to

I placed two orders. Can you ship them together?

Unfortunately, we cannot merge two separate orders at this time.

Can I cancel my order?

Within one hour of placing your order, we can cancel it for you. Please reach out via our contact form as soon as possible to accommodate this request.

I accidentally placed 2 orders. Can I cancel one?

Yes! Please reach out via our contact form so we can cancel the duplicate order asap.

Powered by